Refund and Cancellation Policy

This explains when you can cancel your AgroProManager subscription and when you can get a refund. We have written it in plain language.

Last updated: 16 October 2026

Free trial

New Farm Owners get a free trial. The trial length is shown on the Pricing page. During the trial you can use the features of your plan at no cost. When the trial ends, your account becomes read-only until you start a paid subscription, but you keep access to your data and can still export it.

Cancelling your subscription

You can cancel at any time from the Billing page or by contacting us. Cancelling stops the next payment from being taken. You keep access to the features you paid for until the end of the current paid period. After that, the account moves to a short grace period and then becomes read-only, but your data stays available for you to view and export.

Refunds

We want you to be happy with AgroProManager. Our refund approach is:

  • Within 7 days of a new monthly payment: if you contact us within 7 days of a monthly payment and have not used the paid features in a way that shows clear acceptance (for example, running reports or sales after the payment), we will refund that monthly payment in full.
  • Annual plans: if you cancel an annual plan within 14 days of payment, we will refund the unused full months. After 14 days, annual plans are non-refundable for the current year, but you keep access until the end of the paid year.
  • Outside these windows: payments are not refundable, but you can cancel at any time so no further payments are taken.

How to request a refund

To request a refund, contact us at support@agropromanager.com or on WhatsApp at 07037752553 and tell us your account email and the payment you want refunded. Refunds go back to the original payment method and usually arrive within a few working days, depending on your bank or card provider.

Service problems

If a problem on our side stops you from using the paid features for a long time, contact us. Where the problem is our fault, we will add time to your subscription or refund a fair part of the affected period.

Contact

Questions about refunds or cancellation? Contact us at support@agropromanager.com or on WhatsApp at 07037752553.

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